Refund Policy

X-MODA Refund Policy

At X-MODA, we take pride in delivering high-quality products and ensuring that our customers are completely satisfied with their purchases. If, for any reason, you are not fully satisfied, we offer a refund within 3–4 days of receiving your order.

Refund Conditions:

  1. To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as received.

  2. Items that have been used, damaged, or altered will not be eligible for a refund.

  3. Please keep your proof of purchase (order number, receipt, or invoice) ready when requesting a refund.

How to Request a Refund:

  • Send an email to contactxmoda@gmail.com with your order details and reason for the refund.

  • You can also contact us directly on WhatsApp: 0307-9686868 for faster assistance.

  • Our team will review your request and guide you through the process.

  • Once approved, please return the item in its original condition.

Refund Processing:
After we receive and inspect the returned item, your refund will be processed promptly. The refund will be issued using the same payment method you used to make the purchase. Please allow a few business days for the transaction to reflect in your account.

At X-MODA, we value our customers and strive to provide a smooth and transparent refund process. Your satisfaction is our priority.